SV-230996r607691_rule
V-230996
PP-MDF-991000
KNOX-11-017300
CAT II
10
Configure the Samsung Android Work Environment to prevent users from adding personal email accounts to the work email app.
Refer to the management tool documentation to determine how to provision users’ work email accounts for the work email app.
On the management tool:
1. In the Work Environment restrictions section, set "Account Management" to "Disable" for: Work email app.
2. Provision the user's email account on their behalf.
Review Samsung Android Work Environment configuration settings to determine if users are prevented from adding personal email accounts to the work email app.
This validation procedure is performed on both the management tool Administration Console and the Samsung Android device.
On the management tool:
1. In the Work Environment restrictions section, set "Account Management" to "Disable" for: Work email app.
2. Provision the user's email account on their behalf.
For COPE: On the Samsung Android device:
1. Open Settings >> Work profile >> Accounts.
2. Verify that no account can be added.
3. Verify that the user's work email app has been provisioned with the work email account.
For COBO: On the Samsung Android device:
1. Open Settings >> Accounts and backup >> Manage accounts.
2. Verify that no account can be added.
3. Verify that the user's Work email app has been provisioned with the work email account.
If on the management tool "Account Management" is not set to "Disable" for the Work email app, or on the Samsung Android device an account can be added, this is a finding.
V-230996
False
KNOX-11-017300
Review Samsung Android Work Environment configuration settings to determine if users are prevented from adding personal email accounts to the work email app.
This validation procedure is performed on both the management tool Administration Console and the Samsung Android device.
On the management tool:
1. In the Work Environment restrictions section, set "Account Management" to "Disable" for: Work email app.
2. Provision the user's email account on their behalf.
For COPE: On the Samsung Android device:
1. Open Settings >> Work profile >> Accounts.
2. Verify that no account can be added.
3. Verify that the user's work email app has been provisioned with the work email account.
For COBO: On the Samsung Android device:
1. Open Settings >> Accounts and backup >> Manage accounts.
2. Verify that no account can be added.
3. Verify that the user's Work email app has been provisioned with the work email account.
If on the management tool "Account Management" is not set to "Disable" for the Work email app, or on the Samsung Android device an account can be added, this is a finding.
M
5247