SV-23715r1_rule
V-21506
Deficient testing: COOP/Emergency phones
VVoIP 1921 (GENERAL)
CAT III
10
In the event hardware based instruments are implemented in a COOP capacity for backup or emergency communications, and such instruments are not regularly used, the IAO will ensure the functionality of these instruments by implementing and documenting a testing program which will include the documentation of the results of each test.
NOTE: The frequency of testing for each instrument is variable but should minimally be monthly. Weekly, daily, or randomly within a monthly cycle is better. Testing may be made the responsibility of the user(s) the instrument serves providing they document their tests. The test could minimally involve determining if dial tone is present (unless generated within the phone as with some VoIP phones), but should include the placement of a call to an emergency number.
Inspect the documented test plan that ensures COOP/ backup or emergency instrument functionality. Inspect the documented test results. This is a finding if the documentation does not exist or if the tests are not conducted in accordance with the plan.
V-21506
False
VVoIP 1921 (GENERAL)
Inspect the documented test plan that ensures COOP/ backup or emergency instrument functionality. Inspect the documented test results. This is a finding if the documentation does not exist or if the tests are not conducted in accordance with the plan.
M
The inability to make an emergency or any call in the event the COOP/backup/emergency telephone is nonfunctional.
Information Assurance Officer
594