SV-30699r7_rule
V-24962
Follow lost/stolen mobile device procedures
WIR-SPP-007-01
CAT III
10
Publish procedures to follow if a mobile operating system (OS) based mobile device is lost or stolen.
Detailed Policy Requirements:
The site (location where mobile devices are issued and managed and the site where the mobile operating system (OS) based mobile device management server is located) must publish procedures to follow if a mobile device has been lost or stolen. The procedures should include (as appropriate):
- Mobile device user notifies ISSO, SM, and other site personnel, as required by the site’s Incident Response Plan, within the timeframe required by the site’s Incident Response Plan.
- The ISSO notifies the mobile device management server system administrator and other site personnel, as required by the site’s Incident Response Plan, within the timeframe required by the site’s Incident Response Plan.
The site mobile device management server administrator sends a wipe command to the mobile device and then disables the user account on the management server or removes the mobile device from the user account.
- The site will contact the carrier to have the device deactivated on the carrier’s network.
Check procedures:
Interview the ISSO.
Review the site’s Incident Response Plan or other policies to determine if the site has a written plan of action.
If the site does not have a written plan of action following a lost or stolen mobile device, this is a finding.
V-24962
False
WIR-SPP-007-01
Detailed Policy Requirements:
The site (location where mobile devices are issued and managed and the site where the mobile operating system (OS) based mobile device management server is located) must publish procedures to follow if a mobile device has been lost or stolen. The procedures should include (as appropriate):
- Mobile device user notifies ISSO, SM, and other site personnel, as required by the site’s Incident Response Plan, within the timeframe required by the site’s Incident Response Plan.
- The ISSO notifies the mobile device management server system administrator and other site personnel, as required by the site’s Incident Response Plan, within the timeframe required by the site’s Incident Response Plan.
The site mobile device management server administrator sends a wipe command to the mobile device and then disables the user account on the management server or removes the mobile device from the user account.
- The site will contact the carrier to have the device deactivated on the carrier’s network.
Check procedures:
Interview the ISSO.
Review the site’s Incident Response Plan or other policies to determine if the site has a written plan of action.
If the site does not have a written plan of action following a lost or stolen mobile device, this is a finding.
M
System Administrator
3521